Delayed flights, long queues at banks, mobile contract lock-ins, poor customer service, unjust parking fines, fly tipping on your street, high air pollution... the list of everyday life issues in endless. Who hasn't had a bad experience that has caused them anxiety resulting in loss of time or money leaving them unhappy?
Quiet Riots is a revolutionary platform built to resolve such issues and make your life better. I was part of the core team who conceptualised this project and brought it to market. I worked closely with the CEO, Simon Darling, in the capacity of Principal UX Designer and designed every aspect of the product end-to-end primarily as a web app complemented with a light version of native mobile app.
We designed Quiet Riots with a simple two step process: 1) Get it off your chest and 2) Take action.
Every time you have an awful experience, getting it off your chest by telling your friends, family and sometimes the person next to you at home or at work instantly makes you feel better. Problem shared is problem halved, as they say.
Quiet Riots provided an easy way to users to let their frustration out by sharing it with the community either as a general issue e.g. state of public transport, or related to a specific organisation e.g. Vodafone signal issues. The complaint doesn't stop there, infact, this is where it gets interesting.